Terms & Conditions

1. All items are ordered from Korea. 2. We do not provide try on, so pls check your measurements to ensure value-for-money before ordering. 3. Only paid orders will be taken in. No payment = No order. (This is to prevent irresponsible buyers) 4. Cancellations or amendments are not allowed after orders are placed with supplier. 5. Items will arrive Singapore in about 2-3 weeks' time after our orders are placed and finalised with supplier. If needed, pls allow 3-30 days for re-stocking. (This...

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Making Payment

Modes of Payment We accept Major Credit Crads via Paypal, Internet Banking or Bank Transfer (via ATM). Internet Banking or Bank Transfer is only applicable for local payment only. BANK TRANSFER Send your payment in full to POSB Bank. - Bank code: 7171 - Branch code: 081 - Bank Account: POSB Savings - Account Nos.: 153-45400-0 Inform us your payment info, Transaction Date & Bank Transfer details and MPW Order Number via Email or SMS: 9828 9059. Once we have received payment, we will send...

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Shipping Information

All parcels are fully handled by Singapore Post Office. LOCAL NORMAL MAIL An email will be send to you before mailing out the parcel. ~ You should receive it in 2-4 working days after dispatched. ~ Parcel will be delivered to your mailbox. ~ No tracking available. LOCAL REGISTERED MAIL Registered article delivery is available at additional SGD$2.24 per order. An email will be send to you after mailing out the parcel with the registered article number. ~ You should receive it in 3-4 working...

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Order Form

Please fill out my fo...

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Exchange/ Refund Policy

All items will be carefully checked before sent out. In the event if we missed out any defective area, we deeply apologise and will do an exchange for you, provided below details are fulfilled: 1. Original plastic cover must be retained & tag must not be removed. 2. Pls check merchandise once you receive them. Worn/washed items are not accepted. 3. Exchange can only be done within 7 days from item received date. 4. We do not accept other reasons for exchange/refund other than defective...

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FAQ

1. How long does it take to process my order? Estimated processing order will approximately takes about 7 - 10 days. Upon receiving your order email, we will reply within 2 days and you need to make payment within 3 days. We will send out your items within 2 days upon receiving your payment. Parcel will reach you in 2 - 3 days later. Estimated Pre-order leadtime is 2 - 4 weeks subject to pre-order closing date. Closing date for all pre-order is every 15th of the month. Sometimes due to some...

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Ordering Procedure

Step 1: Pick your items from My Pretty Wardrobe Step 2: Submit your Orders * Please fill in our Order Form. * Alternatively you can sending us an email in the following format: Name: Contact Number: Email Address: Mailing Address: Product/ Colour: Quantity/ Size (If applicable): Mode of collection: (Normal Mail / Registered Mail / SpeedPost EMS/ Self Collection / Delivery) Step 3: Wait for our confirmation email * You will receive our confirmation email regarding availability of item/s,...

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Pre-Order Terms & Conditions

1. All prices are non-negotiable, full payment is required. If items are out-of-stock upon ordering, a full refund will be made. 2. Our goods are imported from Korea. Pre order items will arrive Singapore in approx 1-2 weeks after order closing date. 3. All items will be checked for defects before sending out. 4. We will not be responsible for lost mails through normal postage. Registered postage is advisable. 5. Pls allow about 2~3cm discrepancy for measurements stated due to different production...

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